Terms & Conditions

These Terms govern your relationship with the operator of highflyer.casino, defining the rights and obligations of users engaging with the platform. They are designed to ensure transparent, fair, and legally compliant interactions. These Terms are effective as of June 1, 2025. By accessing or using highflyer.casino, you agree to be bound by these Terms and all referenced policies.

Definitions

For clarity and precision, the following key terms are defined as follows:

Operator: The entity managing and providing the services of highflyer.casino, licensed as per Canadian regulations, including under the Alcohol and Gaming Commission of Ontario (AGCO).
User: Any individual accessing or using the services offered on highflyer.casino, whether registered or unregistered.
Player: A registered User who participates in wagering activities on the platform.
Bet: A stake or wager placed by a Player on a gaming or betting opportunity available on the platform.
Bonus: Any promotional offer or reward issued by highflyer.casino subject to specific conditions outlined herein.
Wager: The total stakes placed which count towards fulfilling any wagering requirements associated with bonuses or promotions.

Account Registration

In compliance with Canadian regulatory requirements and platform policy, Users must meet the following criteria and obligations to register an account:

Age Requirement: Users must be at least 18 years old to register and use the services.
Registration Process: Registration requires submission of accurate personal information including a valid email address. Verification via email confirmation and Know Your Customer (KYC) documentation (e.g., government-issued ID) is mandatory prior to account activation.
User Obligations: Users warrant that all information provided is truthful and accurate. Passwords and access credentials must be securely maintained. Users bear sole responsibility for account activity conducted using their credentials.

Betting & Gameplay Rules

These rules set the framework for wagering activities and acceptable conduct during gameplay on highflyer.casino:

Bet Placement: Bets must comply with established minimum and maximum limits displayed per game. Acceptable bet types and wager forms are clearly indicated in-game.
Bet Cancellation and Modification: Once accepted, bets cannot be cancelled or modified unless explicitly allowed within particular game rules or promotions.
Conduct Rules: Players must adhere to respectful behavior during live casino sessions and chat interactions. Insults, discrimination, fraud, or any form of abusive conduct are strictly prohibited and may result in penalties including account suspension.

Bonus Terms

highflyer.casino bonuses are subject to specific activation and wagering conditions to ensure compliance and fairness:

Bonus Activation: Bonuses are credited upon fulfillment of qualifying criteria detailed in promotional materials.
Wagering Requirements: All bonuses must be wagered a minimum number of times (wager) within a specified timeframe not exceeding 60 days (extended for 2025). Failure to meet these requirements leads to forfeiture of bonus balance and associated winnings.
Prohibited Games and Actions: Certain games (e.g., blackjack variants, baccarat) may be excluded from wagering contributions. Abuse of bonus terms, including unauthorized multiple accounts or irregular play, will result in bonus voidance.
Promotion Combinations: Bonuses and promotions cannot be combined unless expressly permitted.

Regional Compliance Note: Adheres strictly to AGCO and Canadian responsible gambling standards requiring transparency and fairness.

Payments & Withdrawals

Users can transact funds securely via multiple approved methods with clear conditions as follows:

Deposit Methods: Accepted options include major credit/debit cards, e-wallets, and approved cryptocurrencies. All payments must originate from accounts in the User's name.
Withdrawal Procedures: Withdrawal requests are processed using previously verified payment methods. Withdrawal limits are applied consistent with regulatory obligations and risk assessments.
Fees and Processing Times: Deposits are generally instantaneous; withdrawals may take up to 5 business days. Fees are typically absorbed by the Operator unless otherwise specified.
Refund Policy: Refunds of bets or bonuses are granted only where explicitly stated in promotional terms or due to operational errors.

Limitation of Liability

Operator Obligations: highflyer.casino commits to providing fair gaming experiences, assuring accuracy of outcomes through certified Random Number Generators (RNG) by iTechLabs.
Exclusions of Liability: The Operator disclaims liability for losses arising from technical failures, network interruptions, hacking, or unauthorized access not attributable to gross negligence.
Maximum Compensation: In events warranting compensation, liability is limited to the amount wagered on the affected bet. No consequential or indirect damages will be entertained.

Regional Compliance Note: These provisions align with AGCO regulations designed to protect players and maintain operator accountability.

Intellectual Property Rights

All software, content, trademarks, and materials on highflyer.casino are intellectual property of the Operator or respective licensors. Unauthorized copying, reproduction, or distribution in any form without prior written permission is strictly prohibited and may incur legal action.

Privacy & Data Protection

All personal and transactional data collected by highflyer.casino is processed under the Privacy Policy, adhering to applicable Canadian privacy laws including PIPEDA. Users' data is handled securely with confidentiality and used solely for service provision, compliance, and safety purposes.

Changes to Terms

Changes to these Terms may occur due to legal updates or operational requirements. Users will be notified in advance via:

Email notifications sent to the registered email address
Banners or messages prominently displayed on the website

Should a User disagree with updated terms, continued use of the site is not permitted, and account closure procedures should be followed accordingly.

Termination & Suspension

highflyer.casino reserves the right to suspend or terminate User accounts in cases including but not limited to violations of Terms, fraudulent activities, or regulatory non-compliance:

Grounds for Suspension/Termination: Violation of rules, misuse of bonuses, identity discrepancies, or any breach identified by compliance checks.
Procedures: Users will be notified of suspension or termination, with reasons provided where feasible.
Refunds: Remaining balances, after validating the account and confirming no breaches, will be returned via original withdrawal methods or alternative means.

Governing Law & Jurisdiction

Applicable Law: These Terms and the contractual relationship are governed by the laws of Canada, with specific emphasis on Ontario's regulatory framework under AGCO for Ontario-based Users.
Dispute Resolution: Users and Operators agree to seek amicable resolutions. Failing which, disputes will be subject to binding arbitration or courts located within Ontario.

Contact Information

For customer support or legal inquiries related to highflyer.casino, please reach out through the following channels:

Official Website: https://highflyer.casino
Email: support@highflyer.casino (primary support contact)
Legal Department: legal@highflyer.casino
Phone: Not specified; inquiries encouraged via email or website contact forms